Sunday, January 2, 2011

CGX, LDP and WHY?

The time has come for me to explain myself.  Although I've had a wonderful time with the job hunt, I must hang up my hunter's hat, throw on some elbow grease and begin my career.

So, let's start with why exactly my job exists.

The comercial printing industry has undergone a recent trend towards consolidation; my company (Consildated Graphics -- CGX) has identified a few challenges common to this type of consolidation.  These challenges relate to:

  • Lack of communication between locations.
  • Difficulty with leadership turnover.
  • Technological dissemination and adoption
  • Lack of interest of young people in the Printing industry.
In order to overcome these challenges, CGX has created their leadership development program.  This program is designed to lure recent college graduates to lend their enthusiasm, ability to network and knowledge of digital systems to CGX's existing force.  The long term nature of the program is designed to help information be disseminated from veterans of the print industry to their potential replacements.


And what exactly is my job?

The Leadership Development Program (LDP), at its core, is a three year management training program.  There are three phases to the program:

  1. Rotations
  2. Sales
  3. Focus
In the first phase, the LDP associates rotate through every department in their company.  During our rotations we are expected to not only learn the positions we are placed in, but to lead projects within those departments.  The nature of these projects varies depending on the individual's strengths and the company's needs.

After rotations comes a stint in sales.  Associates are expected to act as full time sales people.

Finally, the last portion of the training the associates can focus on either sales or operations.  We are given the ability to attend 'boot camps' where we learn a trade, skill or other ability and to bring that information/expertise back to our locations.  The boot camps are held all over, and vary in length depending on the nature of the boot camp.

Upon graduation I would be instantly eligible for a sales position, and have the ability to apply for an operations management position.

And Finally: why did I choose this job?

The day before thanks giving this year I was offered two positions, one with a publishing company and one with a printing company.  I had been actively and excitedly pursuing both positions.  So what, exactly, appealed to me about this one over the other position?

The pay was better with the position I did not choose.  The location was closer to my apartment, and the benefits were better.  Quantitatively speaking, it appears I made a silly choice.

Qualitatively, however, I don't think I could have made a better one.  This position offers more possibilities for self improvement, it's more related to my field, and I like the people I interviewed with much more.  Really, it's very simple.  Although I could have been better off in the short term financially speaking with the other job, in the long term I would have ended up in the same position I was hired into for almost a decade, I would work with people I really didn't like very much and I would be pigeon holed into a specialized position that would never allow me to grow.

So, thank you all very much for your time and attention.  If I decide to start up a new blog about my experiences, you will be the first to know!

Best regards,
Beth

Friday, December 10, 2010

Hunt Over!

Hello loyal readers!

I have officially accepted an offer through Consolidated Graphic's Leadership Development Program at Woodridge Press.

I have not yet decided if I will continue blogging about my experiences at the job.

I will go into more details later about how I got the job, and why I decided on this one, rather than other jobs I was offered.

Yay!

Best regards,
Beth

Saturday, November 20, 2010

Phase II: The Gauntlet

Coming off of a series of interviews lasting six hours total, I feel I've been through the ringer.  Every aspect of my past, present and future has been scrutinized from every angle, and all that's left is to wait for their decision.

The interviews were with the commercial printing company, Woodridge Press in Anaheim.  The position is in the Leadership Development Program as administered by their parent company, Consolidated Graphics.  This is a three year intensive program, meant to give its graduates experience in every aspect of the printing industry.  They seek new graduates to offer this opportunity.

The first step was a PowerPoint presentation about the LDP, CGX and WPI (Leadership Development Program, Consolidated Graphics and Woodridge Press Inc. for those of you who aren't familiar with the initialisms).  This was really the background or the structure behind a conversation with my interview coordinator about how each of these entities fits together, and why I can expect in the LDP.  This also included a very brief

This was followed by a tour around the building, particularly the sales floor and production floor.  My coordinator explained the purpose of each of the machines and introduced me to their operators.  Controlled chaos would be the name I would give it.

From there started my interviews.  These ran sequentially, and were approximately fifteen minutes each.

First I spoke with the production manager, who had been with the company for what seemed forever.  He knew the history of the business, and was familiar with every piece of equipment they had every owned.  A very low key person, he seemed more interested in getting to know me than in intimidating me.

Next up can the financial controller, who had also been with the company for a significant amount of time.  She had some excellent insights into the management structure of CGX and WPI.  She seemed most interested in the concurrent positions I have held, and how I managed to keep it all straight.

After the financial controller was an account executive who had graduated from the program.  She was a very honest (some might say blunt) person who was upfront about all of her experiences in the program and did not sugar coat any of them.  I appreciated her straight forwardness, but it was a fast shift from the two previous more laid back interviews.

Finally I spoke with another graduate of the program.  He was unique in that he had joined the program with the intention of going into sales, rather than operations or finance.  We quickly found that we had a lot in common, including our reasons for being attracted to the LDP and the printing industry.

The most challenging aspect of this rapid interview and shift wasn't filling fifteen minutes, but quickly evaluating each person to whom I was speaking and trying to determine how to communicate my experience to them in a way that conveyed my interest and enthusiasm.

Lunch was enjoyable.  We went to the Cheesecake Factory.  Having had the foresight to check the menu out before hand I ordered a Salmon dish and a small salad that I knew would be clean and non-intimidating. 

Lunch was with the interview coordinator and the last interviewer.  They shared with me their experiences with the program and we got to know each other on a more personal level.

Afterward, we went back to the office, and I went in for my interview with the President of the company.  And let me tell you, I was nervous.  I could almost feel my heart beating out of my chest and had to suppress an attack of hyperventilation -- something that has never happened to me before.  At first I was a little confused about the purpose of meeting with him; thinking it was him interviewing me I started by attempting to jump into his stories and comments with my own interview-worthy anecdotes.  These were always followed by an extended, and rather uncomfortable, period of silence.

After about two minutes of this really awkward non-flow of conversation I switched gears and took to asking him questions and processing his answers.  From there it all seemed to go a lot smoother, and I felt infinitely more comfortable.  From him I learned about his experiences with the program, why he feels that it's a good program, and how he continued to learn and grow after graduating from it.  I also learned about the functioning of Woodridge Press, and his management style.

What I came away from that interaction was a sense of trust in his leadership; something that I have never experienced resultant of an interview.  He seemed very even keel and realistic.  The comment he made that I was most taken with was that he felt WPI should not be prepared for the best of times, rather be prepared to survive the worst of times.  Rather than having the capacity to deal with the absolute highest volume he can hope for, he instead aims to keep the company breaking even despite record low volume.

After the interview he thanked me for coming in, and told me they would reach a decision in the next week or so.

And after it all, I feel I've been through the ringer more times than I can count.  Not that I did anything physically draining, but the psychological and emotional toll was great.  I will update later on the final results!

Best regards,
Beth

Thursday, November 18, 2010

Phase I: Library Saga

For my final post of the day, an update on how I am fairing with the library program.

I have completed my coloring book (to be uploaded later), and will meet with the children's librarian and the branch manager later today regarding the program.  They will no doubt ask about the intended age group, and how I plan to compensate for uninteresting or absentee presenters.

 More on this later.

Best regards,
Beth

Phase II: Interview Friday

This Friday I will have an extended series of interviews with Woodridge Press in Anaheim.  This will be the final step in the process of evaluating me for the leadership development program.

These interviews will include meeting the Production Manager, The Financial Controller, the Warehouse Manager, the President and one other individual.  For the process I will have a coordinator who will take me through the day and out to lunch.

Each meeting will be one-on-one and will last approximately fifteen minutes.  Because I wish to appear interested in learning more about the company I will prepare questions to ask each interviewer.  Though there is the possibility that they simply wish to converse with me, in case of conversation lag I will be ready with filler questions.

For the financial controller I will ask:
  • I understand that one of the benefits of being a part of CGX means central office can supply its affiliate companies with resources, including financial backing. How closely are Woordridge Press's finances tied to CGX?
  • Does the finance department enjoy the same autonomy that the other departments are offered?
For the Manufacturing manager I have prepared these questions:
  • What methods does Woodrige use to accomedate fluctuations in demand? (ie layoffs or temporary workers).
  • What factors cause or predict fluctuations in demand in the print industry?
To the Warehouse Manager I will ask:
  • What sort of inventory tracking system does Woodridge employ?
  • Does Woodridge use Just In Time inventory?
And for the president:
  • Did you begin the LDP with the goal of becoming a company president, or was it something that you grew into?
  • Do you feel that the LDP provided you with the experience and knowledge necessary to lead a company?
  • As president, how involved are you in the day to day functionality of your location? How closely do you work with corporate?
  • What is the management structure of WP? Of CGX?
To my coordinator:
  • What makes a successful associate?
  • How are mentors chosen?
  • In what ways does CGX continue to support its LDP graduates?
And, just in case that final person is the Sales Manager:
  • On what products does the WP sales team focus its efforts?
  • What methods does WP use to find new customers?
The coordinator also recommended that I research the LDP further.  I will reread any information available through their website and attempt to locate the program in the news.  I will also read about the overall industry and how it is fairing.

Wish me luck!

Best regards,
Beth

Phase III: Reference Checks

A few hours after my interview yesterday, I received a phone call from the Talent Acquisition Specialist with whom I had been working for the entire process.  She mentioned that I had performed well in the interview and they were interested in 'moving to the next step'.  In this case, reference checks.

I was surprised at how nervous this made me.  Although I have never lied in a resume or interview about my performance at a position or my duties in that positions; I have to wonder if my perception of my performance and duties might be significantly than how my previous supervisors and coworkers understood them.

They will be using a third part system; A-Check America.  Based on the information I gave them I assume they will perform two verifications an Employment Verification and Professional References Verification.  They may also perform a MERIT Character Evaluation on the basis of a 'personality test' that I took the first day I was interviewed.

I have contacted all of my references regarding this, and asked that they be honest in their reporting of my performance, strengths and weaknesses; hopefully all goes well.

They should contact me within five to eight days to inform me of the results.  Due to the rapid nature of their return call, however, I do not anticipate that these will have as significant an effect on the outcome as they may normally.

Best regards,
Beth

Tuesday, November 16, 2010

When it rains...

The prospects seem to be pouring out of the ceiling!  Well, dripping, but rather steadily.

I missed two phone calls today from prospects while volunteering at the library. One was from my coordinator at Woodridge Press with regards to the Leadership Development Program for which I am a candidate.  She contacted me to determine if I had any questions about the interview process and to give me further details on how it would go.

The second was from a company that I applied to so long ago it was before I started this blog!  The company is BowTie Inc., a publisher of hobby magazines and corresponding books.  The position is a Consumer Marketing and Fulfillment Specialist position.  Apparently they have another opening in the department for which I applied a month and a half ago.  They would like me to come in to talk (for another interview I assume) and discuss the position.

I have a few questions for them, most prominently on my mind "why were four jobs opened up in less than two months?"  With turn over rate like that, I'm a tad skeptical.  Of course with the holiday season just around the corner and the recession slowly (very slowly) becoming less of a concern, they may be considering expanding their operation.

Then again, there's always the chance that it's not a particularly desirable position.

As for Woodridge Press I am quite a bit more hopeful.  It sounds like the interview is a combination of them getting to know me and introducing me to my future coworkers.  Though I am hesitant to be too optimistic, I believe a calm-yet-positive outlook is appropriate.  They will treat me to lunch during the process, and introduce me to five people around the company including the production manager, the financial controller and the president.  It will be just me through the process (interesting, I would have thought that they'd have many more eager applicants and want to get us all through at the same time).

Wish me luck!

Best regards,
Beth